Warranty & Return Policy

Return Policy

All parts must be returned within 30 days of the invoice date, they must be in the same condition they were sold, and the original invoice must be provided. Parts are returned at customers' expense; there is no refund for shipping. A 20% restocking fee will be charged on all returned parts. Special order parts are non-returnable.

Used Parts Warranty

Unless sold otherwise, engines have a 30 day warranty from the invoice date that covers knocks, cracks, and excessive oil usage. Only replacement parts are covered, not labor cost of replacement. If a part can not be replaced a non-transferable refund will be issued to the original purchaser. Warranty claims must be made within 30 days of original invoice.

Refunds/replacements must be approved in advance by authorized personnel of K&R Truck Sales, Inc.

Warranty Statement for Engine, Transmissions and Differentials

  • Engine Warranty –90 Day Warranty on Parts only no labor, this would cover the Basic Engine: Block, crankshaft, camshaft, bearings, internal gears, valve lifters, rocker arm assemblies, push rods, valve guides, pistons, rings, cylinder liners, connecting rods, cylinder heads, head gaskets, and all engine long block internally lubricated parts. Other engine gaskets and oil seals will be covered only when replaced during repairs or replacements of the above parts. The warranty does not include engine accessories, including but not limited to wiring, electronic control modules, electronic sensors, sending units, fuel pumps, fuel injectors, carburetors, water pumps, air compressors, A/C compressors, power steering pumps, turbos, oil coolers, after coolers, fan clutches, flywheels, alternators, starters, intake manifolds, exhaust manifolds, engine brakes, engine covers, EGR components, or motor mounts. Oil filters, oil, gaskets and seals must be replaced by the customer at the time of installation of the used engine as well as fluids added. It is recommended that the installer replace the front and rear main seal prior to installing the engine. Warranty will be void under conditions of misuse or abuse, performance or emissions, tampering, or any other modification outside of its original remanufactured configuration.
  • REMANUFACTURED ENGINES –remanufactured engine warranty Is only covered by the Vender. K&R will assist in contacting the vender for you. The vender will determine whether the warranty will be void under conditions of misuse or abuse, performance or emissions, tampering, or any other modification outside of its original remanufactured configuration.
  • TRANSMISSIONS & DIFFERENTIALS – K&R Truck Sales Inc, transmission and differential warranty coverage 90 Day parts only no Labor. Exclusions of coverage include, but are not limited to, incorrect fluids, oil leaks because of seals and gaskets, electrical components, or installation error by a third-party service center. Improper application - Travel, lodging, Rental expenses - Road service calls / overtime Repair or replacement will be at the discretion of K&R Truck Sales Inc.
  • Warranty Exclusions – This warranty does not include High mileage units. Examples of high mileage units are 600,000 miles and above. K&R Truck Sales Inc will determine which units will have a 90-day parts only warranty. Other Warranty Exclusions are (including but not limited to) Towing - Down time - Diagnostic time - Progressive damage - Fluids - Shop supplies - Oil Leaks - Loss of Revenue or use of vehicle - Accident, Abuse, Neglect, Alteration, - Improper installation, Improper maintenance, or Improper application - Travel, lodging, Rental expenses - Road service calls / overtime.